FAQ






What are your hours of operation?
We are open Monday thru Friday from 7:00 AM until 5:30 PM, Saturday 7:00 AM until 5:00 PM, and Sunday 9:00 AM until 1:00 PM.


Do you sell any of the equipment that you currently rent?
May it be new or used, everything is always for sale at Black Hawk Rental.


Do you sell new equipment?
YES! At Black Hawk Rental we are a full service dealer on many different brands of equipment. Everything from Stihl Outdoor Power Equipment to Genie Man Lifts. Stop in, or give us a call for product information and pricing. Click here to see the brands we currently offer.


Do you have an after the hours EMERGENCY phone number?
We do have a phone that is answered 24/7 for any emergencies that may occur out of normal operating hours. Call (319) 234-4421 for assistance.


How do I set-up an account with Black Hawk Rental?

  • You can stop by and pick up a credit application
  • We can fax one to you
  • You can click here to download one



Do you offer delivery and pick up?
Yes. We offer a delivery and pick up service for any of the items you may want to rent or purchase. There is a charge for this service depending on the location of the delivery/pick up. Just give us a call, and we will be happy to let you know what those charges may be.


How old do you have to be to rent?
The invoice that our customer must sign is a legal, binding contract, therefore the customer must be 18 years or older. There are no exceptions.


Can I reserve a piece of equipment I would like to rent for a particular day, and if so, when should I make my reservation?
Yes you can reserve the item you would like. To ensure product availability, we recommend the sooner the better. Equipment availability varies from season to season as well as the day of the week.


What is your rental rate policy?
Rental rates are charged for time out regardless of the time used. There are no rental rate reductions given for equipment rented and then not used. We offer a variety of different rates to accommodate your project:

  • 2 hour rates are a 2 hour possession (select items).
  • 4 hour rates are a 4 hour possession (select items).
  • 1 Day rates are a 24 hour possession and include 8 hours on metered equipment.
  • Weekly rates are a 7 consecutive day possession and include 40 hours on metered equipment.
  • Monthly rates are a 28 consecutive day possession and include 160 hours on metered equipment
  • Overnight rates are a 1/2 Day (4 hour) rate that is charged for overnight possession. Items must be picked up 1 hour before closing and returned within 1 hour after opening on the next open day to receive this rate. 4 hours are included on metered equipment.
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